OUR VISION

Sustained growth by way of Customer-Satisfaction, Preference & Choice.

CORPORATE MISSION

To provide our customers with the best total value of any supplier, including: the highest quality products, outstanding service, the technical expertise necessary to increase productivity at our customers’ facilities, all delivered at a fair price. To earn an acceptable return on investment for our stockholders.

To provide employees with a working environment that recognizes equal opportunity for job satisfaction and career growth and to reward outstanding performance.

To encourage our employees on Social Responsibility and Social Activities.

FUTURE VISION

Future growth and success is based on our expansion plan and commitment to customer service, technical expertise and selling solutions. Trinity plans continued expansion at places close to its customers.

About Trinity Tradex Pvt. Ltd.

Established in 1995, in the Name of Trinity Industrial Services has grown from a small Kolkata based Dealer of Air Dryers for Trident to a regional distributor of industrial goods, services and solutions. This growth has occurred through customer service excellence, technical expertise and manufacturers support. The company was later incorporated as TRINITY TRADEX PVT. LTD.

Today TRINITY TRADEX PVT. LTD. is a prominent Distributor/Dealer in the Eastern part of India, representing :

  • Chicago Pneumatic – Industrial Air Compressors
  • Trident Pneumatics – Compressed Air Treatment Products
  • Fowler Westrup – Transformer Oil Conditioning Plant
  • Edwards India Pvt. Ltd. – Industrial Vacuum Pumps
  • Mahindra & Mahindra Limited – Mahindra Powerol Diesel Gensets
  • Aquarius Engineers – Batching Plants, Concrete Pumps, Concrete Boom Pumps & Mobile Concrete Batching Plants
  • Sintex Industries Ltd. – Sewage Treatment Plant & Septic Tank
  • Potain India Pvt.Ltd. – Tower Cranes

At Trinity Tradex Pvt. Ltd., we earn our customers’ trust and satisfaction by prompt and dependable customer service, quality assurance, training, and engineering support – all contribute to the value, our customers have come to expect. We’re committed in implementing and maintaining the highest quality standards. In short, we aim for excellence in everything we do.

We have 5 well coordinated Sales/ Service offices in the Eastern India like Kolkata, Burdwan, Durgapur, Jamshedpur and Siliguri.

TRINITY SET-UP

Trinity Tradex has five main centres at Kolkata, Burdwan, Durgapur, Jamshedpur and Siliguri with a workforce of 40 people. The company caters to clients in a large range of verticals that include Petrochemicals, Construction, Steel, Power, Railways , Pharmaceuticals, Hospitals, Textiles, Automobiles and many more. The Service or Aftermarket division is an integral part of Trinity’s business and is divided into five territories managed by a Team Leaders and Service Managers. Branch meetings are held every Saturday, attended by a Director. The Director takes feedback and gives advice to the managers. This helps in ironing out glitches, if they occur, faster. Employees spend 4 hours a month on skill-building training. Technical training is held every Saturday for the technical staff. Each service engineer gets a chance to make a presentation at these training.

CUSTOMER EXPECTATIONS OF OUR BRANDS

For customers, continuity in production is of prime priority. Any breakdowns or pauses in production need to be dealt with on a ‘yesterday basis’. Our Aftermarket service in the compressors market is excellent and our business in service and spare parts is doing very well as a result of this. Another aspect of our service, that impresses customers, is the pre-marketing activity that we undertake for every customer. We often spend hours, studying and understanding the customer’s needs before we present the most effective solutions. This helps win their confidence and grows our business.